ABOUT US
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About Moby Memory The History of Your Moby Memory Moby Memory was created during the dot com explosion of 1999 and has been growing ever since but has always had the same ideology of great prices coupled with a great service. . Moby Memory has always dealt directly with manufacturers and official suppliers and have a great relationship with hem to enable us not only to give the highest standard of support but also offer competitive and low prices to our customers. Moby Memory started off primarily selling mobile phone accessories and memory. However in 2009 Moby Memory became a part of the Santrade Ltd Group, who have helped expand the product range and are constantly bringing new ideas and products such as: earphones, video games, console accessories, PC and laptop peripherals, repairs and the future only holds more. And even though we are expanding and growing go new levels constantly it will always be important to us that we continue to emphasise great prices and great service.
Why choose Moby Memory? In recent years competition has grown rapidly and with so many companies to choose from why choose us? Well to start with Moby Memory has over 10 years of experience within the memory sector and our dedicated sales and customer service team have the experience and skills to supply the service our customers disserve, in fact we have been selling memory for nearly as many years as it has been developed for the mobile phone– so we know the all there is to know about our trade. Pricing. Nobody wants to pay more money than you have to. We constantly update prices to make sure we are the best value for money. All of our products are genuine – with a lot of fakes around in the market its easy to be fooled into paying for something that looks the same but isn’t, and since day one we’ve always kept genuine products and will always do so. Customer service. We’ve all been there, waiting for hours on the phone being put on hold. Its one of the most frustrating things, ever. Due to the large number of calls we get we may not be able to answer every call but try our best to do so BUT we do answer emails within a working day of receiving it and in a majority of cases you can solve any queries or problems quickly and efficiently. Moby Memory’s Mission The Moby mission. We aim to bring a great service to every customer, every day. The online world can be a scary one because you can’t see who you’re buying from. We want to make Moby Memory a place you know and trust, and to help you we’ve installed a secure internet payment system and a choice of payment, either direct from your debit/credit card or through PayPal. We have a customer service in the UK, and are based in England’s capital. Moby Memory proudly serves ( We value all our customers and not only do we work our best for them we value there loyalty and feedback. We are always open to opinions and will always work hard to improve our quality of service. ( for businesses we need to make a page with details of what to do if you are a business or just want a trade purchase) The People of Moby Memory At Moby Memory there’s over 50 years of combined experience in the business world and a over a decade in the electronic trade. We haven’t hired our staff purely on their skill sets but rather on them as people and as a result we’ve constructed a fantastic team – The Moby Team. This elite team works around the clock to bring in new ideas, products, services and much more for all customers or even those just browsing. Moby Memory Oakwood London N14 4UB
Customer Services / Order Enquiries (inc. report of faulty goods & returns) Tel: 0208 373 0864 9:30am – 4:30pm Monday – Friday Support@mobymemory.com
Trade Sales Tel: 0207 100 3324 9:00am – 6:00pm Monday – Friday tradeorders@mobymemory.comPre Sales Enquiries
(This is only an enquiries line. Tel: 0208 373 0864 9:30am – 5:00pm Monday – Friday Sales@mobymemory.com
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