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Moby Memory Delivery

At Moby Memory we are dedicated to you, our Customers. As such we have worked towards clear policies and procedures that enable us to provide a better customer experience.

Delivery Information Outline

Despatch and delivery estimates are Monday - Friday and do not include weekends, bank or public holidays.

Please ensure that your shipping address is correct before completing your order.

We are unfortunately unable to take responsibility for the delay or loss of a parcel where incorrect or incomplete details have been provided.

Estimated Standard delivery is within 3 - 5 working days.  If your order has not arrived within 5 working days we ask that Customers notify us to alert our team of any potential delays.

After an additional 10 working days your order will be classed as “missing” and is eligible for a refund or replacement, whereby Customers are asked to contact us.

Please note that refunds can take up to 48 hours to process.

It is important that Moby Memory works with its Customers to ensure that our systems work.  If an order that has been classed missing arrives we ask that Customers contact us so we can continue to offer a no quibble service.

UK: All prices include standard delivery charges.